Position Profile

Job Title:  Regional Information Technologist

Work Unit:  Parks Division

Ministry:   Alberta Environment and Parks

Competition Number:  1043510

Date:  July 2017



Under the direction of the Infrastructure Team Leader, the Information Technology Specialist is responsible for the implementation, maintenance, ongoing operations and technical support for the Asset Management, GIS and CAD software tools required by the regional infrastructure team. The tools used will be used primarily to support asset inventory, capital development and maintenance management of campgrounds, day use areas, trail heads, water and wastewater systems, roads, trails, bridges, secondary utilities and other Parks related infrastructure within the region.

The use of Cityworks software (for asset and maintenance management) is being implemented across the Province. The prime responsibility of this position will be to implement the use of Cityworks within the regions. This will include all related start-up implementation within the region including validation of existing asset inventory data, any supplementary data gathering, working with the Cityworks implementation prime in Edmonton to establish standard document templates for Service Requests, Work Orders, Inspection Reports, defining asset attributes and establishing the various mapping layers ArcMap Once established, the incumbent will roll out and integrate the tools within the Department and provide ongoing support, maintenance, development and reporting.

Additionally, this position will support the Department in the preparation of maps (GIS) and CAD drawings required in planning and implementation of capital projects and operations support activities within the region.

Responsibilities and Activities


Representing the Region as the subject matter expert, work with the implementation prime in Edmonton on the timely development and roll-out of Cityworks within the region.


  • Gather, review and validation of existing asset inventory data.
  • Coordinate gathering any supplementary asset inventory data required to complete the entire region.
  • Assist with establishing standard document templates for Service Requests, Work Orders, Inspection Reports.
  • Working with department staff, define asset attributes required.
  • Establish mapping layers within the associated GIS tool (ArcGIS).
  • Define hardware requirements and coordinate purchasing and set up.
  • Establish a roll-out plan for the implementation of the tool within the region, including roles and responsibilities of all users that will interface with the tool, processes and information and documentation flow diagrams.
  • Research information and define regular reporting requirements from the tool. Establish standard reporting outputs.
  • Coordinate training for regional staff and, prepare and present system overview presentations to inform regional staff on the function and capabilities of the tool.

Provide the ongoing maintenance and support of Cityworks within the region.


  • Maintain data accuracy and conduct periodic audits of data to maintain data/system integrity.
  • Conduct field visits throughout the region as part of maintaining Cityworks data.
  • Define roles and responsibilities of users of the system and coordinate system access protocols and requirements.
  • Establish processes for the efficient integration of new assets into the system.
  • Create standard output reports and prepare custom reports as required.
  • Working with regional users, develop and establish data gathering and input methods and tools that maximize the efficiency and productivity of users.
  • Coordinate with the regions Ecology GIS prime an inventory of standard regional maps for use by staff.
  • Evaluate and develop applications for ArcMap and Cityworks within the region to improve operational efficiency.
  • Troubleshoot problems and implement corrective actions.
  • Coordinate software and system licenses and upgrades as required.
  • Ensure regional development and processes align with Provincial objectives and mandates.
  • Manage related professional services contracts within budgets, policies and procedures to ensure support work is delivered efficiently and in accordance with department policies and standards.
  • Act as a certification officer for assigned projects within defined approval limits.

Support the Department in the preparation of maps (GIS) and CAD drawings required in planning and implementation of capital projects and operations support activities within the region.


  • Establish a method for tracking drawing / mapping requests and priorities.
  • Prepare CAD (AutoCAD) drawings and GIS maps as required in support of the Planning and Capital development projects and ongoing Operations Support functions.

Once Cityworks is established and in a functional mode this position will evolve to also coordinating the implementation and ongoing support of the regions Parks Visitation Monitoring program. The objective of the system is to establish a methodology and system for tracking and reporting on the number, type, frequency and activities of visitors to Kananaskis Region Parks.


  • The Parks Division owns and manages over $1 billion worth of infrastructure assets. This position will have strong influence on the policies, practices and methods used for the tracking assets and implementation of the Cityworks tool.
  • This position and results from it will significantly influence the ongoing cost performance of the region and its ability to backstop strategic decisions with accurate information. This will include decisions on long term life-cycle replacements of primary/critical infrastructure (buildings, water and wastewater systems, utility distribution networks, etc.), where personnel and contracted resources are primarily being utilized and related cost tracking.
  • Stakeholders include all Regional staff and Provincial Environment and Parks staff.
  • Utilizing the latest technologies, methods, equipment and practices to achieve and continuously improve operation performance is to be constantly explored.
  • This position requires creativity, strong interpersonal and communication skills and innovation to solve complex problems.
  • Effective supervision of consulting, project management and contracting staff is required.

Knowledge, Skills and Abilities

  • The position requires a minimum of a 2-year technical diploma in a related field and 3 years of direct experience working with ArcMap or similar and the management of IT related projects and software introductions as well as using AutoCAD 2014 and greater. The incumbent must possess a thorough knowledge of GIS, CAD and IT network architecture and protocols. Creativity and improvisation are required to provide solutions to difficult problems.
  • Good analytical skills are required to identify problems and recommend appropriate courses of action.
  • The position influences direction, advice, procedures and outcomes of projects.
  • Strong oral and interpersonal communication skills and the ability to work effectively within a team / collaborative environment are required.
  • Working within a large geographic region, the incumbent must possess a valid Class 5 drivers licence, have a proven ability to make accurate decisions within their scope of responsibility and work independently with minimal supervision.



The main contacts for this position are internal regional staff, Parks staff from Edmonton and other regions Provincially as well as consultants and contractors.

Supervision Exercised

  No internal staff, however, this position coordinates the services of contracted consultants periodically.


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