Position Profile


Job Title:  Program Analyst

Work Unit:  Disabilities, Inclusion and Accessibility

Ministry:   Alberta Community and Social Services

Competition Number:  1041899

Date:  April 2017
 

Purpose

 

This position provides advice to management and the delivery regions in support of policy development through activities such as risk identification and mitigation as it relates to policy impact, drafting policy, coordinating a suite of policies, and being involved in the development and delivery of policy training. This position also supports policy development by participating in projects that support policy development. Key areas of responsibility:

  • Draft policy, provide critical analysis and make recommendations on policy development that potentially impact the activities and relationships across programs within and outside of the ministry.
  • Coordinate a suite of policy frameworks, analyzing their alignment with strategic direction and recommending strategies for facilitating an integrated approach to policy development, implementation and accountability.
  • Collaborate with internal and external stakeholder groups to ensure a well-rounded understanding of potential policy impacts on service delivery, on adults with developmental disabilities and the community at large.
  • Partner with Divisional units to facilitate an integrated approach to the work of the various programs, to enhance the interface of policy, with the programs' information systems and accountability mechanisms.

Responsibilities and Activities

  1.

Draft policy, provide critical analysis and make recommendations on policy developments that potentially impact the activities and relationships across programs within and outside of the ministry.

Activities

  • Draft and amend policies, preparing overviews and briefings of this work for the Division, and the Ministry.
  • Implement a policy development process to ensure a consistent and transparent approach to policy development, approval and evaluation that supports the Ministry's direction.
  • Make recommendations for improving clarity of policy, strengthening its strategic alignment and enhancing policy control.
  • Contribute knowledge and expertise to the development of a comprehensive policy accountability framework.
  • Lead policy projects from beginning to end, attaining input from all stakeholders as needed.

End results include clear, accountable policy with transparent processes for development, review, risk management and accountability.

     
  2.

Serve as a resource to the field on policy frameworks, their implementation and interpretation.

Activities

  • In consultation with regional staff, develop and deliver provincial training sessions on policy frameworks.
  • Provide policy expertise and guidance to regional staff on diverse and complex matters.
  • Facilitate consistency in policy interpretation and implementation across the province.
  • Report on challenges encountered in the field and recommend remedial action to mitigate risk.
  • Provide expertise and policies to colleagues from other Ministry and government programs.
  • Be an expert resource for Division staff related to policy trends and best practices from the literature.

End results include province-wide understanding of policy interpretations and scope, consistent policy implementation, policy control; enhance policy accountability, and strategies for mitigating risk.

     
  3.

Co-ordinate a suite of policy frameworks, analyzing their alignment with strategic direction and recommending strategies for facilitating an integrated approach to policy development, implementation and accountability.

Activities

  • Analyze the impact of any proposed policy changes on other policy frameworks, recommending strategies to address concerns and drafting amendments as needed.
  • Recommend strategies for applying policy control measures of efficacy, equity and ethics to each policy framework.
  • In consultation with regional staff, draft and recommend parameters for regional implementation of policy initiatives.
  • Contribute in-depth working knowledge to Division and provincial committees that address the interface of policy with legal and fiscal accountability requirements.
  • As required, support provincial committees with diverse memberships from the programs, the Ministry, the field and provincial organizations, ensuring consistent interpretation and identifying implementation challenges.
  • Serve as a provincial advisor to regional staff on challenges encountered in the field related to the implementation of policy frameworks for supporting individuals and enhancing safeguards.
  • Liaise with counterparts from other Ministry programs related to policy interpretations, identifying program interface issues.

End results include an integrated approach to policy implementation across the province, with an understanding of interface challenges with other jurisdictions.

     
  4.

Collaborate with internal and external stakeholder groups, to ensure a well-rounded understanding of potential policy impacts on service delivery, on individuals with developmental and other disabilities and the community at large.

Activities

  • Provide expert policy knowledge to working groups that relate to policy development, coordination, and oversight.
  • Engage PDD regional staff and provincial stakeholder groups when analyzing potential policy impacts and making recommendations to mitigate the risks.
  • Establish or support feedback loops for key stakeholders throughout policy development phases and incorporate refinements in each policy development stage.
  • Balance stakeholder feedback with implementation considerations, working creatively and collaboratively to address sensitivities and complex issues.
  • Identify strategies to effectively use resources and develop work plans within Branch timeframes.
  • Consult and mediate with diverse and strong stakeholder groups as needed to ensure that competing interests are acknowledged and addressed, within the context of Divisional strategic direction and priorities.

End results include stakeholder input in the development of informed policy, mitigated risks that align with strategic direction and the ministry's policy environment.

     
  5.

Partner with Division units to facilitate an integrated approach to work of the programs, to enhance the interface of policy, with the programs' information systems and accountability mechanisms.

Activities

  • Liaise with Divisional work units to identify areas for enhancing policy effectiveness, identifying potential cross-impacts of ongoing work and the potential impacts on policy development.
  • Partner with oversight and accountability staff to recommend policy and policy accountability mechanisms that support strategic direction.
  • Stay current with the work of other Division staff, pro-actively seeking potential interface issues and contribution to problem solving approaches from a win-win perspective.
  • Provide policy support to other concurrent processes happening within the Division, with attention to clarity, communication and transparency.
  • Co-ordinate processes to incorporate policy improvements within policy accountability frameworks.

End results include an integrated and rational approach to policy development, oversight and accountability that aligns with Division work and strategic direction of programs.

Scope

 
  • This position interfaces with regional staff, provincial stakeholder groups, other government bodies, as well as the various units within the Division and the Ministry.
  • The work of this position needs to be coordinated and considered within the context of work occurring across other government bodies, the Ministry, and the Division. The work impacts a significant number of individuals with developmental and other disabilities and their support networks. The practices of the disability service sector are directly influenced by the policy developed through this position, as are the functions and roles of regional staff.
  • This position interfaces with a wide variety of stakeholders, each with their own competing timelines and priorities as well as political sensitivities. This requires that the individual be constantly adapting to new situations and contests while maintain a clear vision of the intended policy outcomes of the Division.
  • Each situation requires a different and sensitive approach, based on the unique circumstances and stakeholders involved. The position deals with diverse issues and competing priorities that require a solid grounding in strategic direction, best practices and commitment to achieving the intended outcomes for individuals with developmental and other disabilities.
  • A significant portion of activities involve coordinating policy activities, as well as training and mentoring to facilitate province-wide consistency in the application of both service provision focused and protection focused policy frameworks.
  • Project work often engages diverse groups, frequently involving staff from other organizational units, regional staff and representation from other interest groups.
  • Provincial consultation, negotiation and mediation are routine on sensitive and complex matters across diversified regions.

Knowledge, Skills and Abilities

 
  • In-depth knowledge of current trends and best practices in inclusion as it relates to all aspects of participating in community life.
  • Strong understanding of policy approaches and policy analysis skills.
  • Awareness of advancements in policy formats; e.g. on-line policy development.
  • A comprehensive understanding of various policy development processes and theory.
  • Strong project management and policy research experience.
  • Excellent interpersonal and consulting skills.
  • Excellent teamwork skills; ability to understand relationships and impacts of their work on the work occurring elsewhere and vice versa.
  • Ability to take direction.
  • Strong mediation skills.
  • Initiative.
  • Analytical and conceptual skills and abilities.
  • A strong understanding of government processes and structure.
  • A thorough understanding of the history and philosophies that have driven services for individuals with developmental and other disabilities.
  • Critical understanding of the impact that policy can have on people's lives.

Education: an undergraduate degree in social sciences with 3 years progressive experience in human services or equivalent.

Contacts

 
  • Division colleagues for co-ordination of day to day efforts, coherency of policy development, monitoring and evaluation, as well strategic planning.
  • Regional staff for information sharing and input, understanding of interface issues and collaboration on projects and policy development.
  • Internal and external stakeholder committees to develop and refine policy and processes.
  • Ministry staff related to the application of policy frameworks and interface with legislation.

Supervision Exercised

 
  • None.

 

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