Position Profile

Job Title:  Indigenous Liaison

Work Unit:  Edmonton Region Child and Family Services Division / Stony Plain

Ministry:   Alberta Children’s Services / Community and Social Services

Competition Number:  1041678

Date:  April 2017



The purpose of the position is to assist and support the manager in achieving regional goals and objectives. The position serves as a role model and demonstrates a combination of Western and Aboriginal approaches to casework practice. The position provides crisis management (on-call) services and assists the region in engaging and maintaining positive working relationships with First Nations leaders and communities.

Reporting to the Manager, Stony Plain, this position is responsible to build strong relationships and help increase capacity with the Paul, Enoch and Alexander First Nations to ensure that children and families flourish.

This position will act as a program consultant to regional staff in areas of Aboriginal issues and needs as they may impact casework and consults, leads and guides regional staff in applying best practices that are consistent with provincial and regional strategic direction and Aboriginal traditions and values.

Responsibilities and Activities


Program Support:

  • Provide program support to each First Nation and agencies involved in providing services on/off reserve.
  • Maintain regular contact with agencies and stakeholders.
  • Provide input into regional policies, procedures and standards and gather cultural knowledge to support work within an Aboriginal paradigm.
  • Identify special needs situations that require attention and assist in bringing resolution.
  • Assist staff in maintaining up-to-date knowledge of best practices, legislative, standard changes, and ministry requirements.
  • Provide on-site, direct delivery services if needed.
  • Cover off in manager’s absence.
  • Assist staff implementing the Aboriginal Service Delivery Framework and Action Plan.
  • Assist in review of centralized services.
  • Attend the supervisor’s table to ensure an Aboriginal point of view is considered.

Issue Resolution

  • Assist with resolution of financial, case, program delivery, agency development, agency issues.
  • Assist in sensitive case resolution.
  • Assist with conflict resolution and mediation between parties.
  • Assist with resolution of program delivery related to issues.

Liaison with other Levels of Government and Communities

  • Liaise with other regions, the First Nations Authority, Metis Authority and other levels of government.
  • Participate in orientation sessions and ad hoc meetings with Metis and First Nations Child Welfare related committees, foster parents and agencies.
  • Serve as a conduit to Elders and Aboriginal Knowledge Holders.

Project Management

  • Assist with the completion of assigned tasks arising from work plans for each First Nation.
  • Liaise with others in the ministry and Alberta Public Service and Aboriginal Affairs and Northern Development Canada on assigned tasks.
  • Assist in the coordination of placements.
  • Manage projects assigned by manager and senior management team.
  • Assist program manager in ensuring the wellbeing of staff at all sites.
  • Assist in the development, implementation and evaluation of a wellness plan for staff (various trauma).
  • Assist in mentoring and engaging other parts of the Government of Alberta.



The Aboriginal Liaison Specialist works with a broad variety of partners whose visions and goals will differ from traditional or known service delivery/organization structures. This position must assess partners’ objectives and provide options that meet the needs of the partner and the region. The work has a direct impact on the region’s ability to provide valued services to the Paul, Enoch and Alexander First Nations.

The position operates with considerable independence in a dynamic environment and must provide culturally sensitive, creative and flexible alternatives to meet changing needs. The position requires business acumen and strong relationship-building skills.

Knowledge, Skills and Abilities


This position requires the following knowledge, skills and abilities:


  • Knowledge of related legislation including Child, Youth and Family Enhancement Act, Young Offenders Act, Protection of Persons in Care Act, Social Care Facilities Licensing Review Committee Act, Education Act, Domestic Relations Act, Family Support for Children with Disabilities Act, Drug-Endangered Children Act, Protection Against Family Violence Act, Children First Act, Freedom of Information and Protection of Privacy Act.
  • Knowledge of child intervention issues and trends within an Aboriginal paradigm.
  • Knowledge of Custom Adoptions and First Nations’ positions and protocols regarding the adoption of First Nations children.
  • Knowledge of the role of a Band Designate and Chief and Council.
  • Knowledge of the Metis Nation and its organizational structure.
  • Knowledge of the role of Delegated First Nations Authorities (DFNAs)
  • Knowledge of child/adolescent development in both a Western and Aboriginal context
  • Knowledge of community development approaches and services proved by community agencies and resources specifically that address the needs of First Nations, Metis and Inuit people.
  • Knowledge of court processes.
  • Knowledge of inter-provincial/territorial protocols and ministry policies, frameworks and practices.
  • In-depth knowledge and experience with ministry programs, legislation, regulations, frameworks and best practices.
  • Knowledge of Suicide Intervention practices in First Nations communities.


  • Excellent oral and written communication skills
  • Research skills within an Aboriginal context.
  • Critical thinking skills
  • Organizational and time management skills.
  • Mediation and conflict resolution skills.
  • Analytical skills.
  • Issues management skills


  • Ability to evaluate the efficacy of programs and services.
  • Ability to assess needs of each Nation and how those needs relate to the region.
  • Ability to work respectfully with Elders and assist in the facilitation of ceremonies.
  • Ability to build relationships with clients that have diverse and often conflicting interests
  • Ability to prepare briefing notes and action requests.
  • Ability to persuade and influence a wide variety of clients and stakeholders without positional authority
  • Ability to demonstrate leadership in an environment of shared accountability
  • Ability to use standard office software and databases.
  • Ability to manage projects, from end-to-end.
  • Ability to proactively resolve conflicts in a complex environment
  • Ability to develop and deliver training sessions and to facilitate workshops and events.




  • Program Managers - to share information, problem-solve, provide briefings, seek direction.
  • Front-line staff - to share information, provide insights and coaching, manage issues.


  • Paul, Enoch and Alexander First Nations - to provide services, problem-solve, share information.
  • Office of the Child and Youth Advocate - to resolve issues, share information
  • Chiefs and Councils - to provide information, consultation, clarification
  • Stakeholders - to share information, address issues, participate on committees
  • Child and Family Services agencies in other provinces - develop common strategies and tools, provide coordinated responses, resolve issues, share information.
  • Contracted Agencies - to ensure seamless service delivery, resolve issues.

Supervision Exercised



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