Position Profile

Job Title:  Operations Analyst

Work Unit:  Royalty Operations

Ministry:   Alberta Energy

Competition Number:  1041362

Date:  April 2017



Reporting to the Team Lead, Business Solutions, this position is responsible for supporting the Oil Royalty branch applications. This includes but is not limited to participating in requirements gathering, acceptance testing, and process review. This position assists with documentation and ad hoc requests.

Responsibilities and Activities


Actively works with the Business Solutions team to maintain branch and department applications to assist core business functions.


  • Maintains up to date knowledge of business rules and legislation, applying this knowledge to current processes and application development to ensure applications meet the needs of the business area and follow the legislation.
  • Identifies, evaluates, and recommends business process and application changes to assist in resolving issues and risks for RRO-Oil and for the department.
  • Investigates, analyzes, and proposes solutions for issues raised internally or externally to ensure Crown reporting is accurate and in compliance with business rules and legislation.
  • Performs rigorous acceptance testing to ensure development meets the business needs, follows department and branch standards, does not introduce new issues, and meets Auditor General requirements. Applications include but not limited to: RAM, FDN, SCORRES, CARS2, and COO.
  • Liaises with the development team to ensure full understanding of the business requirements.
  • Verifies that application changes are correctly implemented into Production applications.
  • Reviews IT documentation and maintains branch documentation as required.
  • Collaborates with other analysts and stakeholders to maintain data integrity for shared data.
  • Creates ad hoc reports as required to meet a business need or request from stakeholders and ensures results are accurate and timely.
  • Provides input in business redesign phases by working closely with clients and business to identify and analyze core business processes and workflows.
  • Clarifies and interprets business and operational requirements of users for IT and conveys complex system requirements to business.

Ensures Royalty applications accurately calculate Crown royalty and relief.


  • Maintains high level of business knowledge of all oil Crown royalty operations.
  • Maintains high level of business knowledge of department operations and their impact on oil Crown royalty.
  • Maintains full understanding of all royalty regimes, the calculations required by each regime, and the business rules applicable to each regime.
  • Maintains full understanding of all royalty programs that may impact the various calculations.
  • Assists in establishing appropriate reporting procedures for new or unique situations.
  • Monitors the royalty cycle for issues.

Assists in the planning, organizing, and managing of the group business activities to ensure that goals and objectives are achieved and are consistent with legislation.


  • Assisting with orientation and training of new employees.
  • Attending branch meetings as a participant, a chair, and/or to take minutes.
  • Attending department Change Management meetings as assigned to represent Oil business.
  • Communication and presentations to branch, department, industry and other stakeholders.
  • Contributing to development of new legislation based on policy changes.
  • Projects assigned by the Team Lead such as designing queries, documenting procedures, and representing RRO at functions.
  • Participating in teams to resolve unit wide issues.
  • Learning new software to support testing and core business functions.



The Analyst provides a critical link between Oil Royalty Operations and Energy IT to define and clarify business, legislative and policy requirements through all phases of business process definition, system design, development, testing, implementation and ongoing enhancements.

The Analyst must thoroughly understand the Oil Royalty Operations business functions, including how oil royalty is calculated and how it is affected by various royalty programs, and functions of other business areas such as Tenure.

This position is expected to apply creativity and originality to responsibilities, identifying new concepts to support continuous improvement and streamlining of operations, and identifying potential problems before they affect business. The Analyst must integrate perspectives of multiple users across multiple applications. They must ensure royalty applications smoothly interface with other applications and support business requirements of all areas.

The analyst interacts with business users, IT representatives, and outside stakeholders to define requirements to enable business to make informed decisions relating to Oil Royalty Operations issues and business functions.

The Analyst must be able to problem solve, negotiate, and compromise to make decisions when faced with multiple, and occasionally conflicting, perspectives and priorities.

The Analyst must complete work within the parameters of established legislation, policies, and business rules associated with oil royalty and oil royalty programs. Decisions outside established policies, without clear precedent, or with potential for significant sensitivity or controversy are brought to the team lead.

Knowledge, Skills and Abilities


Post-secondary education and relevant experience or equivalent combination

  • Acceptance testing certificate or previous experience with testing complex applications
  • Management Information Systems or Business Diploma, Certificate or Degree
  • Business Analysis Certificate or Diploma

The following skills and knowledge are highly desirable:

  • Oil royalty calculation, royalty programs, delivery and reconciliation processes and business rules
  • Principles and practices relating to oil production accounting.
  • Internal applications used by Oil Royalty Operations (i.e. RAM, Petrinex, FDN, COO, SCORRES) and business applications used throughout the department (i.e. MRIS, OASIS, AMI) and how they impact the oil royalty cycle.
  • Applicable legislation, regulations, policies, principles and practices (i.e. Mines and Minerals Act; Alberta Royalty Framework; New Well Royalty Rates, Enhanced Oil Recovery, Emerging Resources & Technologies)
  • Microsoft Office (i.e. Excel, Word, Outlook, Power Point, Visio)
  • Knowledge of Team Foundation Server

The Analyst must have highly developed and demonstrated:

  • Analytical skills to evaluate and re-engineer business processes.
  • Conceptual skills, including ability to envision system operations, prepare and execute test cases, ensure system operates in accordance with business rules and verify that outputs are accurate and complete.
  • Consultation, interpersonal and negotiation skills.
  • Leadership skills.
  • Written and verbal communication skills.
  • Research and problem solving skills.
  • Organizational and time management skills, including ability to function effectively in an environment with multiple, and occasionally conflicting, priorities and deadlines.
  • Flexibility, including ability to coordinate various activities and respond to requirements of business and system requirements.
  • Commitment to continuous improvement and innovation.

The Analyst must be able to:

  • Troubleshoot and investigate business and systems issues.
  • Interpret legislation, regulations and internal guidelines.
  • Function independently as well as lead and contribute effectively within a team environment.
  • Demonstrate initiative, sound judgement and creativity.



The Analyst has regular and ongoing contact with:

  • Oil Royalty Operations staff and management
  • APMC staff and management
  • IT representatives: Production Operations, Development teams, business analyst teams
  • Cross-commodity and cross-systems staff (i.e. Gas Royalty, Petrinex, industry)

Supervision Exercised



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