Position Profile


Job Title:  Community Development Officer

Work Unit:  CCD, Comm. Engagement Branch

Ministry:   Alberta Culture and Tourism

Competition Number:  1040595

Date:  February 2017
 

Purpose

 

Community Development Officers are a front-line delivery contact for Ministry community development programs:

  • Providing advanced support and assistance for the development of community solutions to shape the social, cultural and economic future of the province through knowledge/skill transfer training, thorough public consultation, and facilitating the gathering of public input;
  • Enabling the attainment of 'community' goals and desired outcomes by supporting community development initiatives, through leadership and in productive partnership, (within established government, department and branch goals) by working collaboratively with community and private sector organizations, and Ministries across government;
  • Contributing to the advance of a high quality of life in Alberta communities, by training volunteers, community leaders, and others, in principles of collaboration, public participation, consensus building, meaningful communication, and more, to increase their capacity of self-reliance and self-sufficiency;
  • Delivering appropriate unique and situational services to Alberta communities and others, in areas, which 'they' cannot efficiently and effectively provide.

This position requires extensive job related travel throughout the province with a significant percentage of weekday work hours after 4:30 pm, and many weekends. CDO's require a valid driver's license and vehicle.

Responsibilities and Activities

  1.

Resolve Community Issues

  • Assess the need, develop the information, and deliver training opportunities, to transfer the knowledge/skills to volunteers and community leaders, to increase 'their' capacity to resolve community issues, and make important contributions in their communities (as identified In the Ministry core business - promoting community development). Conduct reconnaissance assessment interview to determine issue/problem/need.
  • Initiate research and develop resource/information materials specific to stakeholder needs.
  • Plan, develop, and organize process alternative/options, negotiate with clients and set contract based upon client's desired goals and outcomes.
  • Establish and agree upon timelines, and implement.
  • Evaluate the service delivered and provide follow-up.
  • Employ unique and discrete services as appropriate.
     
  2.

Meaningful and Productive Partnerships

Establish and maintain innovative, productive partnerships between cooperating societies, private sector corporations, community organizations, and Ministries across government to broaden the base of support for community actions and government initiatives (as identified in the Ministry core business of promoting community development) by integrating the principles and practices of community development.

Activities:

  • Identify projects and initiatives that could best be served and benefit from Involvement of more than one stakeholder.
  • Establish, build and maintain communicative, cooperative and collaborative actions with stakeholders.
  • Link and network with potential and existing partners to formalize additional beneficial relationships.
  • Implement actions to actualize partnership to achieve desired outcomes.
  • Employ unique and discrete services as appropriate.
     
  3.

Achievement of Community Goals

Provide consultation services to stakeholders, incorporating community development principles and practices in support of the Ministry business plan, quality of life goal, which will enable communities to “help themselves” accomplish their desired outcomes, make strong contributions in all aspects of community life, develop local resources, and effectively utilize volunteers.

Activities:

  • Assess opportunity for partnership relationship with stakeholder.
  • Conduct need analysis reconnaissance; determine the desired goals and outcome
  • Work with client to plan and organize the project.
  • Design activity/process and formalize.
  • Implement activity/process.
  • Employ unique and discrete services as appropriate.
  • Conduct evaluation and provide ongoing follow-up, mentorship and coaching.
     
  4.

Meaningful Public Participation

Deliver facilitation services employing the technologies of effective public participation, in support of the Ministry business plan core business of promoting community development, to ensure that the participant input and opinion is recorded in an objective manner fostering the growth of meaningful communication and promoting community involvement.

Activities:

  • Action facilitation services using the latest technologies of public participation.
  • Incorporate consensus building process into all activities.
  • Encourage action oriented outcomes in all products.
  • Compile and deliver product to stakeholder.
     
  5.

Inter Ministry Collaborative Relationships

Provide leadership and support to further the goals of the Alberta Children's Initiative and other cross government/inter government initiatives in support of the Ministry business plan, quality of life goal by working collaboratively to ensure the success of broader government Initiatives, to advance - a high quality of life.

Activities:

  • Participate as a full partner in all cross government initiatives (e.g. ACI, etc.)
  • Lead by example and provide capacity building support.
  • Interact with all stakeholders and counterparts to ensure successful Initiative implementation.
  • Employ unique and discrete services as appropriate.
     
  6.

Intra Ministry Collaborative Relationships

Provide leadership and support to accomplish the desired outcomes of identified ministry program initiatives) in support of the Ministry business plan goals, by working collaboratively with stakeholders to ensure the success of this Ministry program component to advance a high quality of life in Alberta.

Activities:

  • Maintain a current knowledge base of appropriate legislation, policies/procedures and program outcomes.
  • Act as the coordinator or lead facilitator for projects involving numerous staff.
  • Liaise with stakeholder, providing direction and support to staff to carry out tasks, and provide capacity building support.
  • Monitor and evaluate programs, services, and daily operations, and make recommendations to management.
  • Implement stakeholder program and services as per stakeholder desired goals and outcomes.
  • Employ unique and discrete services as appropriate.
     
  7.

Pilot Project Implementation

Facilitate the Implementation of assigned specific projects, utilizing assigned resources, to accomplish community, Ministry, and/or cross-government initiatives supporting a strong Province, and advancing the quality of life Initiatives as identified In the Ministry Business Plan.

Activities:

  • Plan, develop in cooperation with the direction of the Branch, and implement actions to achieve determined outcomes for the initiative.
  • Evaluate development, and implementation processes, and the overall success of the pilot project.

Scope

 
  • This position contributes to a wide variety of frequently complex and politically sensitive project initiatives.
  • This is a mature and fully functional consulting level position, where the Incumbent is empowered to operate independently within established parameters.
  • Coordinates profile projects having community and/or regional impact.
  • Facilitates onsite at high profile and visible projects having significant provincial impact on government policy, legislation, funding priorities, policy and program review (i.e. Summits on Health, Justice, Children, Gaming, Student Health, Learning, Seniors, etc.).
  • Works with colleagues on initiatives and community cross sector projects resulting in increased productivity and an increased opportunity for a positive outcome.
  • Participates on intra and Inter ministerial project teams resulting in value added coordination of overall provincial initiatives development and implementation.
  • Participates on inter government multi-disciplinary initiative teams integrating community development principles and practice actualizing more positive and sustainable outcomes.
  • Interacts with federal government representatives to coordinate regionally focused initiatives.
  • Frequently assists with special projects led by Ministers, MLA Chairman, and MLA Task Force Committees.
  • Empowered under advisement to act with parametered independence on special project initiatives.
  • Technology of Participation methods are a constant requirement to successfully facilitate polarization, conflict, and diversity Issues with participants having varied educational, ethnic, economic, cultural, social, and emotional/physical ability capacities.
  • Project initiatives are regularly contentious, moral and value based, and involving highly emotional issues, requiring critical human relation's skills.
  • Duration of initiative Interaction varies from one hour, to three days, with numerous projects phased over extended periods.
  • Number of participants involved in project initiatives is unique to each situation, generally varying between five and 300 individuals, with situations having larger groups.
  • Involvement with several unique and significant initiatives with different stakeholders in a week.
  • Participates in “continuous learning" in order to remain current, and on the leading edge of processes, technology, models and research to maintain the ministry's commitment to excellence for resent and future opportunities and challenges.

Stakeholders:

  • Community groups in the areas of health, education, social services, economic and community development, environment, conservation, tourism, arts and cultural industries, sport/parks/recreation/wildlife, museums, libraries, seniors/youth/children, women's issues, social assistance, volunteers, etc.
  • Not for Profit organizations local, regional, provincial, national, international
  • Municipalities (councils, administration, staff, committees, boards, agencies, commissions, etc.
  • Regional Authorities (Health and Wellness, Children and Family Services, Mental Health)
  • First Nation and Aboriginal Peoples and all associated governance, formal and Informal groups.
  • Provincial Government Ministries, Departments, Divisions, Branches, Sections, Units, Foundations, Societies, Boards, Agencies, Commissions, etc.
  • MLA's and Cabinet Ministers, task force and review committees
  • Federal Government Departments, committees and agencies
  • Interprovincial/International Partner groups

Geographical Area:

  • The CDO is unconstrained by physical location, requires a valid driver’s license and vehicle to deliver value added services in support of the Ministry Core Businesses to Municipalities, First Nation communities, and hundreds of incorporated societies and organized community organizations wherever located throughout the province. The CDO may be assigned in other areas of the country, to fulfill the operational requirements/commitments of the Ministry.

Knowledge, Skills and Abilities

 

Knowledge of:

  • community development principles and practices
  • not for profit organizations
  • government and governance systems
  • adult learning principles
  • group dynamics, theory and practice
  • situational analysis
  • human behavior
  • situational leadership, theories and practice
  • foundation(s) of organizational development and effectiveness
  • organizational behavior
  • the stages of growth in organizations
  • understanding change and the process
  • the social, political and organizational processes of managing change
  • current trends
  • understanding of Ministry programs and services
  • post-secondary education in social sciences, humanities, or related fields, or equivalent

Skills:

  • strong group facilitation techniques: Process guider, climate setter, clarifier, redirector, consensus builder, re-enforcer, integrator
  • techniques of participation
  • data collection
  • intervention methods
  • mentoring and advising
  • problem solving techniques
  • excellent communication skills (written and verbal)
  • evaluation, assessment, and feedback skills
  • strong presentation skills
  • conceptual thinking
  • excellent interpersonal skills
  • good organizing skills
  • marginality and boundary
  • diagnostic skills
  • group development skills
  • teaching skills
  • team skills
  • designing teaming experiences skills
  • research skills
  • arranging, coordinating, and directing, skills
  • questioning skills
  • competence in computer use
  • valid drivers’ license

Abilities to:

  • analyze and synthesize information
  • assess group dynamics and respond quickly
  • be neutral - impartial and objective
  • build independence and empower others
  • form relationships based upon trust and sensitivity to others
  • manage time effectively
  • perform in stressful situations
  • perform in controversial and sensitive situations
  • work as a member of multi-disciplinary team
  • work independently as a self-starter
  • effectively contribute to multiple projects and initiatives at one time
  • be flexible and adapt to change
  • be creative and innovative
  • research complex and obscure topics
  • exhibit sound leadership function and cope within a complex diverse and changing environment

Contacts

 

The listing identified above as Stakeholders provides a more extensive listing. Community Development Officers provide consultation, technical assistance, and expert facilitation services to a broad base of individuals and organizations. The work, and thus the reason for contact are varied, but include the provision of advice, consultation, consensus building, the gathering of input and more:

  • Cabinet Ministers
  • Government MLA's
  • Executive Managers
  • Senior Managers
  • Executive Directors of Not for Profit Organizations
  • Corporate CEO's and Senior Executives
  • Foundation Chairspersons
  • Mayors, Reeves, Chiefs, Elected Officials Chief Administrative Officers, Department Heads
  • Federal and Provincial Employees
  • General Public

Supervision Exercised

 

CDO's exhibit leadership and supervision through special projects, X Ministry and Task Force Committees, etc.


 

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