Frequently Asked Questions

Eligibility

Am I eligible to apply for jobs with the Government of Alberta?

To begin or continue working for the Government of Alberta, you must be a Canadian citizen, permanent resident or have a valid work permit issued by the Government of Canada.

Where do I get information on eligibility to work in Canada?

The Canadian and Alberta governments provide information and resources on eligibility to work in Canada:

  • Government of Canada

Citizenship and Immigration Canada provides information on:

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The Staffing Process

What is your staffing process?

There are six main steps in the staffing process: 

  1. Jobs are advertised. Each job posting identifies the qualifications needed for successful performance, including education, experience and relevant competencies.
  1. Candidates apply. Applications are accepted until the closing date indicated in the job posting.
  1. Applications are reviewed to identify those candidates whose qualifications most closely match the job requirements. 
  1. These candidates are invited to participate further in the selection process which typically includes an interview and may also involve additional assessment methods such as tests or presentations. 
  1. After the interview/assessment process, pre-employment checks, such as reference checks, are conducted on the top candidates and the most suitable candidate is selected. 
  1. After the selection decision has been made, all interviewed candidates are contacted either to offer the position or to let them know they weren’t successful on the competition. 

The average timeline for the staffing process is around 30 working days (from the closing date of the competition to the date a position is offered to a candidate).  This timeline may vary depending on the situation.

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Advertising

How do I find out about current job opportunities?

Our jobs are advertised on the Government of Alberta Jobs website. We recommend checking daily to see if there are any new job postings. In addition, you may register for our Job Notification Service which enables you to set up your own search criteria and be notified once a week by email when opportunities matching your search criteria become available. Jobs may also be advertised in publications such as local newspapers or other websites.

What are the different ways I can view the available job opportunities?

The job postings are listed in date order with the most recent postings listed first. You can change this view by clicking on Job Title, Job ID, or Location. You may also click on Advanced Search which provides additional search options such as keyword search, locations, and job families.

How do I get more information about an advertised job?

Check to see if the job posting has included a link to a job description or position/competency profile. If not, you may contact the Human Resource Office of the ministry advertising the job to request additional information.

Where can I find the job posting after the competition has closed?

You may contact the Human Resource Office of the ministry that advertised the job in order to obtain a copy of the job posting after the competition has closed as job postings are not available on the Government of Alberta Jobs website after that time.

I am interested in working for a specific ministry, but it does not have any job postings currently. Can my application information be kept on file?

You may check with the ministry's Human Resource Office to see if they keep general applications on file. You may also register for the Job Notification Service to be notified by e-mail when job opportunities meeting your search criteria become available.

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Applying for Jobs

How can I apply?

You may apply online through the Government of Alberta Jobs website.  Online applications are preferred.  In order to apply online, you will need to create a Careers Account.  Applications may also be faxed or mailed to the contact specified in the job posting.

If I am interested in applying on more than one job posting, do I need to submit more than one application?

You will need to submit application information for each job posting that you are interested in.  Please remember to quote the Job ID number in your cover letter.

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Applying Online

How secure is the personal information I provide in my Careers Account?

Please refer to our Privacy Notice at https://www.jobs.alberta.ca/applying/foip.html

How can I tell if my application has been received?

When you apply online and provide a valid email address, you will receive an email confirming the receipt of your application.  In the event you do not receive an email confirmation, you may want to follow-up with the ministry Human Resource Office advertising the job.

How can I view my application information once I have applied online?

You can view your application information in the “My Career Tools” section of your Careers Account.  Click the document icon to the left of the specific application you would like to view. This will take you to the Application page where you click on the document icon to view your application.

Why can’t I upload my application information?

If you are having problems uploading your application information, please check the file format and/or file name of your document.  The accepted file formats are .pdf (Adobe Acrobat), .rtf (Rich Text Format), .doc and .docx (Microsoft Word). The file name must be less than 60 characters in length and cannot contain special characters (e.g. @, *, &, etc) or you will get a parsing error.  If the file format and/or name do not meet those criteria, please reformat and/or rename your document and try uploading it again. 

As only one file can be uploaded, please ensure your application information is submitted in one file. Do not password protect this file or submit a document that includes macros.

How do I submit my cover letter after I have applied online?

As only one file can be uploaded, your cover letter, resume and any other related documents must be submitted as one document when you apply for a job online.  If you only submit your resume when you apply online, you will need to re-apply for the job and upload all your application information as one document.  The ministry Human Resource Office advertising the job will receive two applications from you and will mark the first one as a duplicate and use your most recent application.

What should I do if my application information has changed after I’ve submitted my application for a particular competition?

If you would like to update your application information and the competition is still active, you will need to login to your Careers Account and re-apply for the job.  Remember to submit your application information as one document when you apply online.  The ministry Human Resource Office advertising the job will receive two applications from you and will mark the first one as a duplicate and use your most recent application with the updated information.  If the competition has closed, you will need to contact the ministry Human Resource Office.

How do I delete old application information?

Old application information cannot be deleted.  However, you can upload new application information (remember to upload as one document) for each job you are applying for.

What do I do if I have forgotten my password or user name?

In the Login box on the Careers page, select Login Help.  You will be provided with 2 options:

  • If you forgot your password, enter your User Name. 
  • If you forgot your User Name, enter your email address.

An email with your password or user name will be sent to your email address.

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Application Status

When will I be contacted?

Typically, candidates who are being considered for further assessment will be contacted by telephone or email within 15 to 20 working days from the competition closing date.  Only individuals selected for further assessment will be contacted.

How can I find out about the status of my application?

If you applied online, you will be able to track the status of the competition you applied on through your Careers Account.  If you have questions about the status information that’s appearing, contact the Human Resource Office of the ministry advertising the competition and ask to speak to the Human Resource Consultant handling the competition.  Competitions can also be tracked through the Competition Status page www.jobs.alberta.ca/JobStatus.htm.

What does “Interview Requisition” mean?

A competition with the status of “Interview Requisition” means that candidates have been contacted for interviews and interviews are being conducted.  Competition Status definitions can be found on the Competition Status page www.jobs.alberta.ca/JobStatus.htm.

Note:  The Job Opening Status in My Career Tools refers to the status of the competition and not the status of your application. 

What does “Offer in Progress” mean?

A competition with the status of “Offer in Progress” means that candidate assessment has been completed and a job offer has been made.  Competition Status definitions can be found on the Competition Status page www.jobs.alberta.ca/JobStatus.htm.

Note: The Job Opening Status in My Career Tools refers to the status of the competition and not the status of your application. 

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Qualifications

What are “competencies”?

Technical and behavioural competencies are the knowledge, skills, abilities or other personal characteristics predictive of successful job and organizational performance. The Alberta Public Service Competency Model identifies and describes seven behavioural competencies, why they are important, and how they are demonstrated at different levels.  The Competency Model describes behavioural competencies as: underlying characteristics that enable people to deliver superior performance in a given role or situation; a means of looking at what someone does; and how they do it. In addition to these competencies, the job posting may identify other technical competencies (knowledge, skills, and abilities) that are required for the specific job being recruited to. Technical competencies can also be described as behaviours in relation to how knowledge and skills are applied - how an individual uses what they know to achieve outcomes in their work.

How can I tailor my application information to the particular job I’m interested in?

Carefully read through the job posting to get a good understanding of what the job is about and the qualifications needed (education, experience and demonstrated competencies). Tailor your application information by describing how your qualifications match the requirements identified in the job posting. Include examples from your past employment or experience that substantiates how you've demonstrated the required competencies. One way to think about demonstrated competencies is accomplishments - examples of activities that you did well and had a positive impact - showing not only what you've done (job duties), but also how well you've done it. Be sure to communicate information clearly, concisely and accurately. For more information, check out the Tips for Applying on Alberta Government Jobs publication.

How are applications reviewed and qualifications assessed?

Application information is reviewed according to the qualifications in the job posting. This includes demonstrated evidence of the required education, experience and relevant competencies. Candidates must meet the minimum education and experience required to be eligible for further consideration.  Meeting the minimum education and experience does not automatically mean candidates will be invited to participate further in the selection process.  Each job requires unique qualifications that are considered as a whole in determining which applicants most closely match the advertised requirements.

What is a related degree when none are specified?

A degree from a recognized post secondary institution that is related or similar to the knowledge required for the position.  For example:

  • Nursing Consultant position - requires a degree in Nursing or a related field (Bachelor of Science in Nursing, Bachelor of Science, or a Bachelor of Nursing would be examples of related degrees).

  • Manager, Financial Planning and Administration position – requires an undergraduate degree in Business or a related degree (Bachelor of Commerce, Masters in Business Administration, Bachelor of Economics would be examples of related degrees).

  • Policy Intern – requires a post-secondary degree or diploma (Bachelor of Arts, Science, and/or Business/Commerce, Bachelor of Engineering, Bachelor of Law, Masters in Arts would be examples of related degrees that would have general skills and knowledge applicable to policy work).

You may contact the Human Resource Office of the ministry advertising the competition for further clarification. 

When a job posting includes criteria that are identified as preferred or an asset are they necessary to have in order to be considered for the job?

Preferences and assets are beneficial to carrying out the duties and responsibilities of the job.  However, they are not requirements in order to be considered for the job.  Preferences and assets will be used to help determine which candidates most closely match the qualifications for that particular job.  You are encouraged to apply on jobs you feel you may be qualified for.  Your application will be reviewed against the advertised requirements.  You may contact the Human Resource Office of the ministry advertising the competition for further clarification.

If travel is required and I am not able to travel for personal reasons - can I still apply?

You may apply.  However, if travel is required, your chance of being invited to an interview is reduced if you cannot meet the advertised requirements.  You may also contact the Human Resource Office of the ministry advertising the competition for further clarification.

If I obtained my educational credentials outside of Canada, how do I know if they are recognized in Alberta?

It is recommended that individuals who obtained their educational credentials from outside of Canada have their credentials evaluated by the International Qualifications Assessment Service International Qualifications Assessment Service (IQAS).

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Interviews/Other Assessment Methods

What types of assessment methods are used?

Interviews are the most common assessment method used. Candidates typically go through at least one interview and sometimes two interviews prior to a hiring decision being made.  Dependent on the position, other position specific assessments or testing may be conducted. Some examples are writing tests and computer tests.

What can I expect at the interview?

Interviews are usually handled by a selection panel of two to three members which typically includes a human resource professional, the supervisor of the position, and an employee with expertise in the field for which you are applying.  During the interview, each candidate is assessed on his/her technical and behavioural competencies.  You will be asked to provide specific examples of how you’ve demonstrated the required competencies.  For example:  Tell us about a time you had difficulty getting others to accept an idea. What was your approach? How did it work?

For more examples, check out the Sample Interview Questions WORD file

What can I do to prepare for an interview?

  • Review as much information as possible regarding the job requirements.  If a position profile isn’t provided with the job posting, you may request one from the Human Resource Office of the ministry advertising the competition.

  • The Alberta Public Service Competency Model can provide additional information on competencies, including definitions and the different behaviour levels in each competency.

  • Complete the Competency Self-Assessment Questionnaire. Even if you’re not currently employed with us, it’s a good resource to help you understand the Competency Model and help you identify examples of where you’ve demonstrated a competency in past employment or experience.

  • Based on the above information, anticipate and prepare for some questions you might be asked at the interview.  Think about times when you have demonstrated the required competencies and some specific examples you can share. 

  • Find out more about the Alberta Government in general to better understand the services it provides.

  • Think about questions you may want to ask at the interview.

When can I expect to hear the results from my interview?

The timelines can vary depending on the specific situation.  Typically you should hear back within 5 to 10 working days of your interview.  You will be notified whether or not you were the successful candidate.

Who can I contact to get feedback on how I did at the interview?

You may contact the Human Resource Office of the ministry advertising the competition and ask to speak to the Human Resource Consultant handling the competition.

If I am requested to travel to attend an in-person interview, will I be reimbursed for my travel expenses?

The decision to reimburse travel expenses for out-of-town/province interview candidates is made on a case by case basis and is subject to approval.

Why didn’t I receive an interview?

Quite often we receive applications from many well-qualified applicants.  It is important that you tailor your application information to each job you are applying for and provide evidence of the qualifications (education, experience, and demonstrated competencies) identified in the job posting. 

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Other

Is there a probationary period associated with the position I am applying for?

An individual starting employment in the Alberta Public Service in a full- or part-time permanent position or a temporary position will serve a probationary period.  The length of the probationary period will vary based on the type of position.  Once you have satisfactorily completed your required probationary period, you are not required to serve a further probationary period upon appointment or promotion to another position provided there is no break in service.

If I need to relocate to Alberta, do you offer relocation assistance?

Relocation assistance may be offered for a variety of hard to recruit to positions.  Relocation assistance is subject to approval.  Should you be offered a position, further details regarding relocation assistance can be discussed.

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Career Research

How would I be able to determine the total compensation (salary, group benefit plans, and pension plan) for the position I am applying for?

Our Research Careers and Calculate Pay & Benefits tool provides individuals with information on the pay and benefits associated with the various types of work found in the Government of Alberta.  www.jobs.alberta.ca/explore/research.html

How would I be able to find out more about the different types of work available in the Government of Alberta?

There are several resources in the Explore the Possibilities section of our Jobs website that provide information on careers and what it’s like to work in our organization.

You may also research the various ministry websites www.alberta.ca/ministries.cfm  and/or contact the Human Resource Office of the ministries you are interested in learning more about.  The “Contact our HR Offices” link www.jobs.alberta.ca/applying/contact_hr.html provides information on the work of each ministry and general contact information.

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